2,413 research outputs found

    What drives Consumers\u27 Trust in Proactive Services: A Best-Worst scaling approach

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    Increasing advancements in digital technologies, especially in artificial intelligence, are changing the nature of services. Services no longer rely on the consumers making the first move, but instead, service providers can anticipate consumers’ needs and address them proactively by so-called proactive services (PAS). Within this new service type, consumers may enable the service provider to decide upon the consideration, decision, and enactment of the service. In PAS, consumers assign these previously “owned” phases to the service provider and thereby, also devolve power to the provider. Thus, trust is an indisputable prerequisite for consumer acceptance. However, it is unclear how individual characteristics of PAS impact consumers’ trust. Addressing this research gap, this research-in-progress paper proposes a Best-Worst scaling survey in which potential consumers of two exemplary PAS state their trust with respect to different PAS characteristics. Thereby, this paper will extend the knowledge in understanding PAS

    Load-bearing capacity of screw-retained CAD/CAM-produced titanium implant frameworks (I-Bridge®2) before and after cyclic mechanical loading

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    Implant-supported screw-retained fixed dental prostheses (FDPs) produced by CAD/ CAM have been introduced in recent years for the rehabilitation of partial or total endentulous jaws. However, there is a lack of data about the long-term mechanical characteristics. OBJECTIVE: The aim of this study was to investigate the failure mode and the influence of extended cyclic mechanical loading on the load-bearing capacity of these frameworks. MATERIAL AND METHODS: Ten five-unit FDP frameworks simulating a free-end situation in the mandibular jaw were manufactured according to the I-Bridge®2-concept (I-Bridge®2, Biomain AB, Helsingborg, Sweden) and each was screw-retained on three differently angulated Astra Tech implants (30º buccal angulation/0º angulation/30º lingual angulation). One half of the specimens was tested for static load-bearing capacity without any further treatment (control), whereas the other half underwent five million cycles of mechanical loading with 100 N as the upper load limit (test). All specimens were loaded until failure in a universal testing machine with an occlusal force applied at the pontics. Load-displacement curves were recorded and the failure mode was macro- and microscopically analyzed. The statistical analysis was performed using a t-test (p=0.05). RESULTS: All the specimens survived cyclic mechanical loading and no obvious failure could be observed. Due to the cyclic mechanical loading, the load-bearing capacity decreased from 8,496 N±196 N (control) to 7,592 N±901 N (test). The cyclic mechanical loading did not significantly influence the load-bearing capacity (p=0.060). The failure mode was almost identical in all specimens: large deformations of the framework at the implant connection area were obvious. CONCLUSION: The load-bearing capacity of the I-Bridge®2 frameworks is much higher than the clinically relevant occlusal forces, even with considerably angulated implants. However, the performance under functional loading in vivo depends on additional aspects. Further studies are needed to address these aspects
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